Our Team

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Anthony Langan

Corporate Director of Food and Beverage

An industry leader with a track record of success in the hotel food and beverage arena, Anthony has developed and led some truly exceptional F&B operations in his 15-year hospitality career.  Many of those operations have excelled as standouts in cities with some of the most vibrant and robust culinary and cocktail scenes in the country, including Chicago, Nashville, and Denver.  Anthony’s genuine passion for delivering memorable hospitality experiences is combined with a diverse skill set that includes strengths in concept creation, brand development, restaurant/bar operations, and event services.  With a background that includes the creation & oversight of hotel F&B operations that have garnered accolades from the likes of Travel+Leisure, Condé Nast, Garden & Gun, and The New York Times, Anthony leverages his expertise for Charlestowne Hotels to create exceptional experiences within profitable outlets.

Anthony has served in a variety of hospitality roles over his career, including outlet manager, catering services manager, food & beverage director, and hotel general manager.  His most recent role prior to joining Charlestowne Hotels was Corporate Director of Beverage & Food for Vision Hospitality Group.  Anthony has received several personal awards over his career, including “Lodging Manager of the Year” from the Greater Nashville Hospitality Association, “Department Manager of the Year” from Vision Hospitality Group, and being named to Hotel Management Magazine’s “Thirty Under 30” list.  His insights have been featured by a variety of leading industry forums such as Hotel News Now and the Future Hospitality podcast.

Where are you from or where did you grow up?
I was born just outside of St. Louis and I’m proud to say that I was raised on the South Side of Chicago.

Arthur Lane

Corporate Revenue Manager

Arthur attended Quinnipiac University, where he received his bachelor’s degree in Business Management. Prior to joining Charlestowne, he spent over four years at Wild Dunes Resort in purchasing, reservations and revenue. Arthur is responsible for maximizing room revenue through effective pricing and distribution strategies for multiple hotel properties.

What destination is on the top of your bucket list?

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Blair Gottfried

Area Sales and Events Manager

A graduate of Clemson University (Go Tigers!), Blair moved to Washington, D.C., working both on Capitol Hill and the private sector.  After moving out of politics, Blair got her start in events working for a luxury wedding planning company in the D.C. area, and then for a high-end, luxury, society magazine. Blair is the area sales and events coordinator, working with the downtown Charleston area.

What is the most beautiful place you have traveled to?
Golan Heights, Israel

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Brianne Wood

Creative Director

Brianne launched her career as a photography producer in New York City planning campaigns for Fruit of the Loom, Nike, Sohat, Broadway and many others. Prior to joining Charlestowne Hotels, her role as a photographer and reviewer for TripAdvisor introduced her to hospitality and allowed her to travel extensively. She has photographed over 200 hotels across the country, including independent boutiques and brands like Hilton, Marriott, and Westin.  Since 2016, she has led the in-house creative team to deliver strategic work across every discipline.

What is the most beautiful place you have traveled to?
Montserrat Monastery in Spain

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Brittany Lee

Director of Human Resources

Brittany began her illustrious hospitality career as a recreation attendant at the iconic Grand Hotel Golf Resort and Spa, Alabama’s largest and most prestigious beachfront resort located along the Eastern Shore of Mobile Bay. She continued to gain valuable experience through working in several different roles, including front desk while she worked toward her human resources degree from Auburn University at Montgomery. After graduating, Brittany joined the human resources team as an HR Specialist, focusing primarily on benefits administration and employee relations. Brittany’s success and ambition led her to become a rising star within the company and she received several key promotions, culminating with her most recent role as an HR Manager at The Marriott Prattville Hotel and Conference Center at Capitol Hill. Brittany continued to further her educational aspirations and obtained her Master’s Degree in HR from Troy University in 2016. As an active member of the Society for Human Resources Management and recipient of the 2018 Innovation and Employment Engagement Leadership award, Brittany has demonstrated her commitment and passion for the HR profession, and is excited to be a part of Charlestowne Hotels growing legacy.

What destination is at the top of your bucket list?

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Christopher Harvey

Corporate Operations Manager

Chris is a graduate of Clemson University with over 15 years of hotel and resort operations experience in the Charleston, South Carolina area.  Chris spent 10 years at Wild Dunes Resort on Isle of Palms, S.C. in a variety of management roles including housekeeping, front office, food and beverage and reservations. He also has over five years GM experience in both branded and independent hotels.  Currently he supports several Charleston-area hotels and assists with corporate level projects as well as hotel development projects. Chris is on the board of directors for the Lowcountry Hospitality Association and Palmetto Goodwill and has been with Charlestowne Hotels for three years. Chris was the recipient of the 2019 Hotelier of the Year Award for the state of South Carolina given by the South Carolina Restaurant and Lodging Association.

Who is your dream travel companion?
My wife!

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Conor Goodwin

Marketing Manager

Conor joins Charlestowne Hotels with five years of hospitality marketing experience for lifestyle properties, most recently with Davidson Hotels & Resorts in Los Angeles. In his current role as marketing manager, Conor will be responsible for the development and implementation of marketing strategies to drive direct revenue for the portfolio.

Where are you from or where did you grow up?
Fun fact: I was born in Zurich, Switzerland.

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Elizabeth Kornhoff

Corporate Accounting Manager

Elizabeth attended the University of South Carolina where she received degrees in both Accounting and Hotel, Restaurant and Tourism Management. She brings with her over 10 years of hospitality experience on both the operations and accounting side of the hotel industry. At Charlestowne Hotels Elizabeth is responsible for several properties’ P&L statements.

What destination is at the top of your bucket list?
Moscow, Russia

Everett L. Smith Jr.

Founder and CEO

Everett L. Smith, Jr., has served as the Founder and CEO of Charlestowne Hotels since 1980. In this capacity, he has supervised the development and operation of multiple hotels located in Charleston, Myrtle Beach and several other major destinations within the Southeast. He has also provided a wide range of consulting services relating to the hotel industry such as valuation and market analysis, operations and financial management, and marketing and renovation planning. Everett, a graduate of the University of South Carolina and a Charleston native, has been listed as a “Who’s Who” in the hospitality industry.


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Gareth Brown

Corporate Director of Operations

Gareth Brown has had a diverse career in hospitality spanning more than 20 years prior to joining Charlestowne Hotels. Growing up in Anchorage, Alaska, Gareth worked in a variety of senior leadership roles in both independent boutique and upscale tour and convention properties while also attending the University of Alaska, Anchorage, for Business Administration. He was a recipient of “Top Forty Under 40” and “Hotel Manager of The Year” awards for the state of Alaska. In search of warmer climates, he moved to Southern California where he began his tenure with Montage Hotels & Resorts. Over the next 10 years he spent time in Beverly Hills, Park City, Las Vegas and Palmetto Bluff, holding senior and executive level positions which included oversight of operations, rooms division and residential services within these properties. Gareth was on the opening team of three renowned 5 Star / 5 Diamond Montage properties, and also attended the UNLV School of Hospitality during this time. Gareth now has multiple independent properties within his Charlestowne portfolio, ranging from the Southeast Coast to Central California.

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Gavin Royster

Director of Development

Gavin Royster is responsible for all new business development activities including deal sourcing, proforma development, and contract negotiation that facilitate the continued growth of Charlestowne Hotels’ award-winning portfolio across the U.S. Since joining the Charlestowne team, Gavin has sought to expand the breadth of diverse properties the company successfully manages. He has an innovative eye for seeing the potential in prospective projects that range from boutique, niche hotels to larger, independent or soft brand properties. Gavin’s dynamic ability to connect with owners and his understanding of the tailored approach for each asset is integral to his fast-tracked success within the hospitality industry.

Gavin’s previous experience includes overseeing hotel acquisitions, development and asset management with Davidson Hotels & Resorts and Atrium Hospitality. Gavin graduated from Cornell University with a bachelor’s degree in Hotel Administration.

What is the most beautiful place you have traveled to?
Hydra, Greece

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Jack Geraci

Senior Corporate Director of Operations

Jack Geraci’s experience in hospitality management spans over 22 years. His diverse management background in hotels and restaurants range from luxury boutique hotels, condo hotels, adaptive reuse and conference resorts. Over the past 10 years he has held his role as corporate director of operations overseeing, developing or acquiring over 30 properties with Charlestowne Hotels. Prior to his corporate role Jack directly managed award winning properties such as HarbourView Inn, French Quarter Inn and Lodge Alley Inn to name a few. His tenure with Charlestowne Hotels includes oversight of multiple renovations in excess of $70M and six ground up development projects. Jack’s focus is on all aspects of operations, development, owner communication with direct oversight of the properties general managers.

Where are you from or where did you grow up?
I was born and raised on Lake Erie in a small town called North East, Pennsylvania.

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Jackie Mann

Marketing Manager

Jackie earned a graduate certificate in Digital Marketing from the University of Virginia in addition to dual bachelor’s degrees in Marketing and Hospitality & Tourism Management from Virginia Tech. Jackie’s background includes five years of marketing experience in both the real estate and hospitality industries, most recently Hilton in Washington, D.C. where she worked on the Hilton & Hilton Honors brand marketing teams.

Who is your dream travel companion?
My dog, Sully!

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Jennifer Jost

Director of Marketing Strategy

Jennifer graduated from the University of Denver with a Bachelor of Arts in Marketing and minor in Studio Arts. She has over 10 years of experience in marketing that spans from being an account analyst at a digital agency and digital marketing manager at a luxury hotel, to her current position as the lead for the marketing strategy team for Charlestowne Hotels. She has been with the company for almost four years, and brings a depth of digital marketing knowledge and strategic input to generate true revenue for our portfolio.

What is the most beautiful place you have traveled to?
Florence, Italy

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Jennifer West

Corporate Director of Operations

Jennifer comes to Charlestowne Hotels with over 17 years of diverse hospitality experience spanning across departments: front office, housekeeping and food & beverage. With a degree in accounting from Indiana University of Pennsylvania, Jennifer served as controller at Wild Dunes Resort for seven years before moving into operations leadership. At Charlestowne, Jennifer serves as a corporate director of operations where she oversees much of the portfolio’s university market assets along with a special focus on food & beverage.

What destination is at the top of your bucket list?
Egypt is next!

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Jessica Bowman

Area Director of Sales

Jessica comes to Charlestowne Hotels with 17 years of successful experience in event planning and hospitality sales. Jessica has worked for the American Bar Association as an event planner for the International Law Section, Hilton Hotels and currently Charlestowne Hotels where she is the area director of sales for five boutique style hotels in Charleston’s Historic District and one in Northampton, Massachusetts.  Jessica’s strong communication and negotiation skills, coupled with her competitive nature allows her to be successful in selling these beautiful properties.

Who is your dream travel companion?
Ellen DeGeneres or Oprah!

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Jimmy Siebold

Corporate Director of Operations

A hospitality industry veteran with over 25 years of experience, Jimmy Siebold brings an exemplary history of hotel management and restaurant experience to Charlestowne Hotels. A graduate of Western Michigan University with a degree in Integrated Supply Management, Jimmy started his career at the Jefferson Hotel, a five-star, five-diamond property in Richmond, Virginia. He has also served as a general manager at the four-diamond Kiawah Island Resort in South Carolina. Jimmy has held the position of director of operations at various sports complexes that include the Jacksonville Jaguars, Pittsburgh Pirates and the Harley Davidson Museum. After assuming the role as food and beverage director at the Tides Hotel in Folly Beach, South Carolina, Jimmy joined Charlestowne Hotels in August 2012 as a general manager at the North Charleston Inn and has been a regional director of operations since 2014. Recently, Jimmy received his Advance Marketing Certification from Cornell University. Jimmy has been an integral team member with multiple renovation and repositioning projects during his tenure with Charlestowne Hotels. His passion for heartfelt hospitality and dedication to the future of the industry are highly instrumental in overseeing and defining the properties which he oversees.

What is your favorite food from around the world?

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Johnathan Capps

Vice President of Revenue

Johnathan Capps oversees the internal and external revenue management strategies at Charlestowne Hotels. Offering extensive knowledge in corporate revenue strategies, Johnathan takes a 360-degree approach to Charlestowne’s work: marrying creative development with data science to increase revenue and assess the viability of targeted campaigns and initiatives. Through his extensive research in new software and operational processes, he’s created profitability enhancement methods that have resulted in game changing ROI at Charlestowne’s hotels. His expertise has been used in multiple hospitality resources including  Hotel Business, Hotel News Now and Hospitality Net. 

Capps joined Charlestowne Hotels in 2010 as corporate revenue manager, and later grew to director of marketing before accepting the vice president of revenue position. Prior to joining the Charlestowne team, Capps was director of revenue optimization at Wild Dunes Resort, and he also received experience in hotel development with a Florida-based management company. Capps earned a degree in hospitality and tourism management from the College of Charleston and currently serves as an adviser for the college’s hospitality revenue management MBA program. 

Where are you from or where did you grow up?
I grew up in the vacation destination for much of Ohio and Pennsylvania – Myrtle Beach!

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Julee Weeks

Corporate Payroll Manager

As a local South Carolinian, Julee has a special place in her heart for Charleston.  She began her hospitality career in 2008 as a guest services agent gaining experience in several departments leading up to her joining the Charlestowne Hotels corporate team in 2016.  Her hospitality, human resources and payroll experience have been invaluable as the company continues to grow. Julee has a passion for anything concerning travel and loves to explore new locations and cultures.

What is your favorite food from around the world?
Makhan Murg

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Julie Casey

Corporate Accounting Manager

Julie Murdock

Creative Studio Manager

Julie attended Georgia College and State University, where she received a bachelor’s degree in Marketing. Prior to Charlestowne Hotels, Julie has almost three years of marketing and project management experience in both corporate and agency settings. At Charlestowne Hotels, Julie is instrumental in the production and
organization of creative assets and helps to drive successful workflow and execution of deliverables in coordination with core team members and vendors.

What is the most beautiful place you have traveled to?
Santorini, Greece

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Justine Timmins

Corporate Revenue Manager

Justine comes to us with over five years of experience in the hospitality industry. After receiving her Masters of Business Administration from College of Charleston she began her career as a revenue analyst at a boutique luxury property in Hawaii. After holding various revenue focused roles she moved over to Expedia where she spent a year and a half before moving back into revenue management here at Charlestowne Hotels. Justine is focused on driving revenue by daily management of rate strategy, evaluating channel and market segment mix, and keeping a keen eye on market and demand fluctuations.

Who is your dream travel companion?
I should say my husband, but I love traveling with my girlfriends.

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Karl DeHaven

Corporate Director of Revenue

Karl graduated from the University of South Carolina where he received a bachelor’s degree in Business Administration. He began his career with Charlestowne Hotels as a front desk agent at the King Charles Inn in Charleston’s Historic District and soon after was promoted to reservation manager. In 2012 he became a revenue analyst for Springmaid Beach Resort, and since 2014 he has been a corporate revenue manager. As a corporate revenue manager, Karl will be responsible for the execution of revenue strategy in nine markets ranging from a small college town to a top 25 market.

What is your favorite food from around the world?
Tavern Burger at Little Jack’s Tavern right here in Charleston, South Carolina.

Karl von Ramm

Corporate Operations Support Manager

Karl joined Charlestowne Hotels after most notably transforming his family’s 18th-century manor in Estonia into a luxury boutique hotel & restaurant which he owned and operated as CEO / GM for 8 years. Prior to that, Karl obtained a dual Bachelor’s Degree in International Business and Economics from Temple University and a Master’s Degree in Hospitality Management from Cornell University. His 20+ years of hospitality experience began with his first job as a line cook in his family’s restaurant in Hillsborough, North Carolina which has led to a lengthy career in many areas of hospitality. In addition to his executive and general management experience, he has held positions within food & beverage, revenue, front desk, and reservations management. Karl joined the Corporate Operations Team after a year spent on The Spectator Hotel & French Quarter Inn management team.

Karl is an Estonian National Medal of Honor recipient for “Community & Cultural Development” due to the positive impact of his hotel business and additionally because of his community involvement as a part-time English teacher at a local primary and middle school. He has been a two-time guest lecturer in “Hospitality Entrepreneurship” at Cornell University’s School of Hotel Administration.

What is the most beautiful place you’ve ever been?
The island of Lanzarote in the Canary Islands was an unexpectedly beautiful and amazing place. It is an island with the most alien landscape of black sands, volcanoes, crystal blue water, and vineyard grapevines planted in craters in black rocks.

Kaylee Owens

Corporate Accountant

Prior to moving to Charleston, Kaylee attended Western Governors University where she received a degree in Accounting. At Charlestowne Hotels, Kaylee is responsible for managing P&L statements for a portfolio of properties. She has over 10 years of experience in accounting and has worked in a variety of industries including pop culture, public utilities, charter schools, property management, and restaurants.

Where are you from?
Bellingham, Washington

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Kelli Pagels

Corporate Director of Revenue

Kelli has spent the last 12 years working in the hospitality field specializing in revenue management, with experience ranging from a luxury 18 room boutique property to a 450 room multi-property resort. She has worked with new builds, property transitions and both independent and branded properties. Kelli is focused on driving revenue by daily management of rate strategy, evaluating channel and market segment mix and keeping a keen eye on market and demand fluctuations.

What destination is at the top of your bucket list?
Galapagos Islands

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Kelly Nelson

Marketing Manager

With more than six years of marketing and communications experience, Nelson develops inspiring and effective marketing strategies for Charlestowne portfolio of hotels. She holds an MBA, with a focus in hospitality revenue management from the College of Charleston and a bachelor’s degree in music from Furman University. She has also served as president of the Charleston chapter of the American Marketing Association.

Who is your dream travel companion?
David Attenborough, so he can narrate my nature tours!

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Kelsey Millman

Senior Project Manager

Kelsey attended Syracuse University, where she received a dual bachelor’s degree in Communications and Information Management and Technology. Prior to Charlestowne Hotels, Kelsey has almost five years of project management experience at top-tier retail brands, most recently Stella & Dot in San Francisco. At Charlestowne Hotels, Kelsey is responsible for the execution of marketing strategies and requests ensuring project timelines are on track and resources are utilized efficiently.

What is the most beautiful place you have traveled to?
Amalfi Coast, Italy

Kevin Blackmon

Corporate Accountant

Kevin attended Lander University where he received a degree in Business Administration with an Accounting emphasis. Prior to coming to Charlestowne Hotels, Kevin spent the last three years working as a Corporate Accountant for Greystar Real Estate Partners. He brings ten years of Accounting experience to Charlestowne Hotels and will be responsible for managing the financial statements for multiple properties in our portfolio.

What is the most beautiful place you’ve ever been?
Waikoloa Beach, Hawaii

Kyle Chouinard

Corporate Revenue Analyst

Kyle graduated from Coastal Carolina University where he received a bachelor’s degree in Business Administration. He began his career in Myrtle Beach with an internship as a Front Desk Agent at the Hampton Inn and Suites Oceanfront and soon after was hired full time. Kyle joined the Charlestowne Hotel team in early 2020 as a Corporate Revenue Analyst. Kyle will be supporting fellow Corporate Director of Revenue, Karl DeHaven, and will share the responsibility for the execution of revenue strategy throughout their portfolio.

What destination is at the top of your bucket list?
My dad and I have always wanted to visit Alaska

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Kyle Hughey

Executive Vice President & COO

In his role as COO, Kyle is the “head coach” who helps define the company’s strategy and conducts productivity assessments for the complete portfolio. A trained CPA with a natural business acumen, Hughey has an eye for industry development and profit-optimization opportunities. Combining his 15-year background in the accounting industry with a passion for pushing creative boundaries, Kyle guides Charlestowne to integrate strategic, innovative systems that maximize the client’s goals.

As a graduate of The Citadel Military College of South Carolina, Kyle credits his military education for the discipline, attention to detail and dedication that he employs in his day-to-day role. Kyle began his career with Elliott Davis, a regional public accounting firm where he gained insight into the fundamentals of financial reporting. Prior to joining Charlestowne Hotels, Kyle worked with Kiawah Partners where he developed a passion for staff management, honing an adept skill to balance a team of employees and layered business operations.

Where are you from or where did you grow up?
The Upstate of South Carolina

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Margo Payne

Director of Project Management

Margo has over nine years of marketing project management experience learned from an Atlanta based Digital Agency and Charlestowne Hotels. Her skills include creating and implementing processes to organize and increase efficiencies for the marketing team. She’ll focus on expanding upon current processes and increasing efficiencies for the company.

Who is your dream travel companion?
My husband, Parks!

Matt Barba

Vice President of Operations

Matt Barba leads operational strategy for Charlestowne Hotels, which includes the expansion of the brand’s growing food and beverage division. Matt’s resume is a case study in operational excellence – nearly thirty years of hospitality experience with the last decade dedicated to expanding recognition for Charlestowne’s growing management capabilities. He was most recently the general manager at our award-winning property, Deer Path Inn and formerly led our highest guest-rated properties as a Charlestowne regional operations director. Matt leads our team on operations, service culture, F&B execution and guest programming across the full portfolio. His extensive industry background, including firsthand experience as a hotelier, has influenced his 360-degree approach to operations.

What is the best food you’ve had on a trip?
The turbot at Lucknam Park Hotel in the Cotswolds

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Maxwell Spangler

Corporate Operations Manager

Max’s background is a combination of hotel operations and software engineering, which he uses to drive solutions in today’s complex, technology-driven hotel landscape. As part of the operations team, Max will be focusing on assisting management to attain optimum performance and maximum value through a combination of accurate financial reporting, strategic capital planning, aggressive marketing and innovative technologies.

What is your favorite food from around the world?

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Meredith Bybee

Corporate Controller

Meredith is a South Carolina native and attended the University of South Carolina. After graduation, she started her career in accounting at a small country club in Columbia where she developed a passion for the hospitality industry. A few years later, she relocated to Charleston to continue to focus her accounting career in hospitality for nine years at Wild Dunes Resort where she served as the assistant controller. Prior to Charlestowne Hotels, Meredith worked with Greystar Real Estate Partners as an accounting manager focusing on the development and construction aspects of multi-family housing. She joined Charlestowne Hotels in April 2019 and is responsible for the financial review of the company’s portfolio in addition to being accountable for the overall accounting operations.

What is the most beautiful place you have traveled to?
Cappadocia, Turkey

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Michael Cady

Vice President of Marketing

With more than 20 years of marketing and advertising experience, Michael Cady comes to Charlestowne Hotels with a diverse background of agency, corporate hospitality and on-site property environments. Cady joined Charlestowne Hotels in 2016 and has played an integral role in the growth of the company, which has now doubled in size over the last two years. A testament to his efforts, Cady was selected as one of HSMAI’s Top 25 Extraordinary Minds in Sales, Marketing and Revenue Optimization.

Before joining Charlestowne Hotels as vice president of marketing, Cady was the director of sales and marketing for Salamander Resort & Spa. Previous industry roles also include time as account director at the internationally acclaimed advertising agency Saatchi & Saatchi, corporate marketing director for Joie de Vivre and regional marketing director for Belmond, overseeing their U.S., Mexico and Caribbean properties.  At Charlestowne, Cady orchestrates property marketing strategy and leads an in-house marketing team that executes multi-layered campaigns and initiatives across a portfolio of assets through the integration of sales, marketing and creative services. Brand identity development, hotel repositioning, digital media, e-commerce, systems implementation, CRM, email and drip marketing and multimedia asset development are all at the center of his team’s focus. He is also responsible for the sourcing, negotiation and development of Charlestowne Hotels’s vendor network for services such as public relations, CRM, branding, social media, printing and fulfillment and website development

Who is your dream travel companion?
Without a doubt, my wife Laura – but if she was unavailable, Bob Marley and Jerry Garcia.

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Michelle Wanner

Accounting Systems Analyst

Michelle attended Charleston Southern University where she received a Bachelor’s in Environmental Management. She joined Charlestowne Hotels with almost 20 years of accounting and management experience. Most recently, Michelle was the controller for Hank’s Seafood and the DoubleTree in Historic Charleston. In her role with Charlestowne, she will manage the accounting systems and be responsible for the corporate office accounting as well as for the multiple properties in our portfolio.

What is the most beautiful place you have traveled to?
Victoria in British Columbia, Canada

Molly Pali

Corporate Accountant

Molly moved to Charleston in 1995 to attend the College of Charleston, where she received a BS in Mathematics. Prior to working at Charlestowne Hotels, Molly worked in Hotel Management Operations in several Charleston hotels. Molly is an avid fitness enthusiast and hits the gym 4-5 days a week. She also enjoys traveling and working in the yard. Molly lives on James Island with her two teenagers, their puppy Lola, two cats, and a yellow-bellied slider turtle named Flash.

Where are you from?
Athens, GA

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Nadine Donnell

Senior Corporate Director of Revenue

Nadine started her hospitality career at Kiawah Island Resort, where she held many positions including the director of catering and conference services to revenue management, overseeing the revenue strategies for the Kiawah Island Inn and for the Kiawah Villa Resort. She has been at Charlestowne Hotels for over 10 years and works diligently and strategically to drive top line revenue for her portfolio of hotels.

Who is your favorite travel companion?
Whomever is paying!

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Natalie Cline

Project Manager

Natalie attended the University of Alabama, where she received a degree in Marketing and International Business and went on to obtain a Master’s Degree in Business from The Citadel Graduate School. Natalie is joining us with 10 years of marketing and project management experience with a diverse background. Her career spans five years at Blackbaud, the global leader in software for nonprofits, to most recently working in a creative marketing agency and as a freelance marketing consultant serving clients in the hospitality, food and beverage and professional services industries. At Charlestowne Hotels, Natalie will be responsible for the execution of marketing strategies and creative requests for a portfolio of hotels ensuring projects, resources and timelines are on track.

Where are you from or where did you grow up?
I was born and raised in my parents B&B in the French Quarter of New Orleans.

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Ryan Krukar

Corporate Director of Operations

With more than 13 years of hospitality experience, Ryan brings a diverse background to the Charlestowne Hotels team: with expertise in hotel operations, revenue management, resort marketing and food & beverage. Ryan graduated from the University of Vermont with a bachelor’s degree in English and History, during which time he began his career in hospitality management. Since that time, Ryan has served numerous roles including revenue manager, rooms director, marketing director and general manager across multiple hotels and resorts in New England. In his free time, Ryan enjoys spending time with his family, backcountry skiing, mountain biking and traveling. In his role as corporate director of operations, Ryan is responsible for overseeing the operation of Charlestowne Hotels’ portfolio in New England.

What destination is at the top of your bucket list?
A ski resort called Rusutsu in Hokkaido, Japan known for untracked, bottomless powder.

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Ryan Royer

Corporate Director of Revenue

Ryan attended Lock Haven University, where he received his bachelor’s degree in Business Administration. Prior to joining Charlestowne, Ryan has accumulated additional hospitality experience from positions at Wild Dunes, Marriott and Kiawah Resort. At Charlestowne, Ryan is is responsible for maximizing room revenue through the development and implementation of effective inventory management and pricing strategies for multiple hotel properties.

Who is your dream travel companion?
Jerry Seinfeld

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Stephanie Purvis

Sr. Graphic Designer

Stephanie attended the University of South Carolina, where she received a degree in Journalism and Mass Communications, specifically visual communications and graphic design. She has spent the majority of her professional life in Charleston, South Carolina, working on a variety of clients throughout many industries. As a multidisciplinary designer, she takes pride in focusing her skills and talents on print production, branding, photography and digital design. Working in both agency and corporate environments has given Stephanie a well-rounded knowledge of marketing and creative initiatives, in turn helping to navigate her responsibilities as a designer for the Charlestowne Hotels portfolio.

What is the most beautiful place you have traveled to?
Guanacaste, Costa Rica

Sydney Anderson

Corporate Accountant

Originally from Oklahoma, Sydney moved to South Carolina to attend Clemson University where she obtained her degree in Accounting. After graduation, Sydney started at Elliott Davis, a regional accounting firm, in Greenville, SC. Sydney has three years of public accounting experience where she prepared and reviewed financials for companies across multiple industries including real estate, construction, and property management.

What is the most beautiful place you’ve ever been?
Cinque Terre in Italy

Tracy Nguyen

Accounting Assistant

Originally from Atlanta, Tracy attended Georgia State University where she received a degree in Accounting with a minor in German.  At Charlestowne Hotels, Tracy serves as an accounting assistant, and will be responsible for accounts payable and providing support to the accounting team.

What is the most beautiful place you have traveled to?
Budapest, Hungary


Tricia Loveday

Email Marketing Manager

Tricia joins Charlestowne Hotels with over ten years of CRM and hospitality email marketing experience, most recently with TravelClick, a global hospitality solutions company. She brings a depth of strategic knowledge as well as the tactical skills needed to execute successful campaigns. In her current role as email marketing manager, Tricia is responsible for launching, optimizing, and managing the day-to-day operations of CRM and email marketing related programs and campaigns.

What destination is at the top of your bucket list?
The Philippines

Ursula Harvey

Executive Assistant to the Founder and CEO

Upon graduating from the University of Warsaw with a degree in economics, Ursula moved to Southern California where she launched a successful career in the field of procurement. After living in Los Angeles for 23 years, she relocated to Charleston, South Carolina, and eventually joined Charlestowne Hotels in 2013 with more than 20 years of professional experience in the manufacturing industry. Because of her extensive expertise in accounting, purchasing, logistics, product development and project management, she is able to proficiently provide support to the company’s CEO with its comprehensive array of lodging projects.

Where are you from or where did you grow up?
Bialystok, northeast of Poland