Valet (Full & Part Time)

Location Charleston, SC
Property The Spectator Hotel
Date Posted August 22, 2019
Job Type Valet


Charleston, SC – The valet welcomes guests and members to the hotel, offers to park and retrieve their car, offers information about check-in, opens and closes car doors and hotel entrance doors. He/she is to provide excellent customer service, and efficiently and carefully parking guest(s) vehicles in designated locations. Our valets are the first and last point of contact for guests and members and should promote the legacy of warm, southern genuine hospitality. Our valets must uphold and ensure compliance with all company and departmental policies and procedures. Both full and part-time valet positions are available.

Resposibilites Include:

  • Open doors and assist guests/visitors entering and leaving property
  • Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
  • Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
  • Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor
  • Maintain security of vehicles and vehicle keys
  • Communicate parking procedures to guests/visitors
  • Assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Supply guests with suggestions for dining and activities and provide directions to points of interest
  • Maintain organized documentation of all guest vehicle locations
  • Assist Concierge and Front Office staff with guest requests and services, as needed
  • Serve as a departmental role model, and assist management in training, motivating and coaching employees
  • Communicate with guests, other employees, or departments to ensure guest needs are met
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Ensure uniform and personal appearance is clean and professional
  • maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Tyr and anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Stand, sit, run or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

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