Room Attendant

Location Asheville, NC
Property The Foundry Hotel
Date Posted August 15, 2019
Job Type Customer Service, Housekeeping


Asheville, NC -The Room Attendant is responsible for cleaning of guest rooms and maintain the overall standard of the hotel in regard to cleanliness.


  • Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel standards and procedures
  • Stock cart with guest room supplies at beginning of shift
  • Greet guests
  • Replace linens on beds and replenish guest room supplies
  • Empties wastebaskets
  • Rearrange furnishings, drapes and room accessories
  • Provide necessary linen and amenities to guests
  • Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
  • Report any damage, hazards, repairs, ad strangers in assigned areas
  • Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item(s)
  • Responsible for all keys signed out for the shift
  • Clean all corridors and service areas
  • Respond to any projects or requests developed by the Housekeeping management team
  • Restock cart at end of shift and organize the linen closet to prepare for the next day
  • Other housekeeping duties as assigned


    High school diploma or general education degree (GED); or one to three months related
    experience and/or training; or equivalent combination of education and experience.


    To perform this job successfully, an individual must be able to perform each essential duty
    satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or
    ability required. Reasonable accommodations may be made to enable individuals with
    disabilities to perform the essential functions.


    Ability to read and interpret documents such as safety rules, operating and maintenance
    instructions, and procedure manuals. Ability to write routine reports and correspondence.


    Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.
    Ability to perform these operations using units of American money and weight measurement,
    volume, and distance.


    Ability to apply common sense understanding to carry out instructions furnished in written, oral,
    or diagram form. Ability to deal with problems involving several concrete variables in
    standardized situations.


    The physical demands described here are representative of those that must be met by an
    employee to successfully perform the essential functions of this job. Reasonable
    accommodations may be made to enable individuals with disabilities to perform the essential

    While performing the duties of this job, the employee is regularly required to stand; walk; use
    hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or
    balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is
    occasionally required to sit.

    The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up
    to 20-30 pounds, and occasionally lift and/or move more than 35 pounds. Specific vision
    abilities required by this job include close vision, distance vision, depth perception, and the
    abilities to adjust focus.


    The work environment characteristics described here are representative of those an employee
    encounters while performing the essential functions of this job. Reasonable accommodations
    may be made to enable individuals with disabilities to perform the essential functions. The
    employee occasionally works with cleaning fluids and solvents and must operate hand tools,
    including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head, etc.
    The noise level in the work environment is usually moderate.

    (Please note: Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

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