Housekeeping Room Inspector

Location Charleston, SC
Property The Spectator Hotel
Date Posted December 3, 2018
Job Type Housekeeping

Description

Charleston, SC – The Housekeeping Room Inspector position will inspect for both The Spectator Hotel and French Quarter Inn – two sister luxury boutique hotels with 91 total guest rooms.

Duties Include:

  • Inspector is expected to be trained, able, and willing to perform all housekeeping duties and have expansive knowledge of hotel housekeeping tasks
  • Responsible for inspecting all guest rooms and commercial areas of the hotel
  • Ensure the highest cleanliness standards are maintained and will direct associates to correct any deficiencies
  • Assist Housekeeping Manager and Housekeeping Director in performing daily duties
  • Assigns workers their duties and inspects work to luxury standards of cleanliness
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Ensures status is updated in PMS system and guest room status is communicated to the Front Desk in a timely and efficient manner
  • Will assist with orientation, in-service training, explain policies, work procedures, and to demonstrate use and maintenance of equipment
  • Works with manager on guest complaints regarding housekeeping service and equipment, and takes corrective action
  • Inventories stock to ensure adequate supplies
  • Will be responsible for any lost and found on day of service will record and follow up with Front Desk for returning property to guests
  • Completing graded inspections of public areas and housemen’s checklists
  • Overseeing deep clean public area projects
  • Inspecting laundry productivity
  • Assist team inspecting arrival rooms to reach 3:30pm arrival goal when needed
  • Check out room attendants at EOD and oversee cart inspections & storage cleanliness
  • Transition hand off of 2nd laundry shift
  • Transition into turndown – monitor all arriving staff, oversee carts set up, insuring productivity of public area touch up review special requests, VIPs and any issues from complaints to be addressed at TD
  • Inspect turndown rooms and produce daily graded reports and assist to cover shifts when needed
  • Review any issues with MOD prior to leaving at end of shift

Requirements:

  • 1-year hotel experience required (luxury hotel experience strongly preferred)
  • 1-year housekeeping experience required
  • Flexible schedule is required and must be willing to work nights, weekends, holidays, and other dates that meet the demands of a luxury hotel environment
  • Excellent verbal and written English language skills required
  • Strength in organization and time management skills
  • Strong leadership skills
  • Performance driven, assertive, self-motivator, and hardworking
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Report to work at the scheduled time, neatly groomed and in regulation with company dress code policy
  • High School diploma or equivalent required
  • Perform other reasonable job duties as requested by Supervisor as this job description is not an exclusive or exhaustive list of all job functions

Benefits:

  • Compensation includes a comprehensive cash bonus payout structure
  • Health, dental, vision, PTO benefits available

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Additional Comments


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