Room Attendant / Housekeeper
| Location | Clemson, SC |
| Property | The Abernathy |
| Date Posted | March 7, 2019 |
| Job Type | Housekeeping |
Description
Clemson, SC – The Room Attendant/Housekeeper position is responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner.
Responsibilities Include:
- Fill cart with supplies and transport cart to assigned area
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
- Replace guest amenities and supplies in rooms
- Replace dirty linens and terry with clean items
- Make beds and fold terry
- Clean bathrooms
- Remove trash, dirty linen, and room service items
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture, and appliances
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
- Ensure uniform and personal appearance is clean and professional
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Answer telephones using appropriate etiquette
- Comply with quality assurance expectations and standards
- Stand, sit, or walk for an extended period of time
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Report maintenance items to Housekeeping Manager on Duty
- Property tags lost and found items and turns them into management
- Perform other reasonable job duties as requested by Supervisors
- Adhere to safety at all times
- Reliable transportation to get to/from job
- Excellent attendance/punctuality
IT IS INCUMBENT UPON EVERY ASSOCIATE TO MAINTAIN A STRONG COMMITMENT TO REPRESENT THE ABERNATHY LEGACY & AN ALL IN CLEMSON ATTITUDE WHICH WILL CREATE MEMORABLE GUEST EXPERIENCES, AND TO TREAT EACH EMPLOYEE WITH THE SAME DIGNITY & RESPECT.
