House Attendant

Location Charleston, SC
Property The Spectator Hotel
Date Posted April 26, 2019
Job Type Housekeeping


Charleston, SC – The House Attendant position is to maintain public area cleanliness based on a daily checklist of responsibilities.

Responsibilities include:

  • Complete deep cleaning projects as requested
  • Respond promptly to requests from guests and other departments
  • Identify and report preventative or other maintenance issues in public areas or guest rooms
  • Post caution signs
  • Contact other departments directly for urgent repairs
  • Deliver guest requests and set up furniture items in guest rooms as requested
  • Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts
  • Clean, maintain, and store cleaning equipment
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

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Additional Comments

Recent Blog Highlights


Spectator Named Travel + Leisure’s #1 Hotel


A Soft Brand, New Management, or Both?