Guest Room Attendant / Housekeeper

Location Douglasville, GA
Property Foxhall Resort and Sporting Club
Date Posted October 18, 2018
Job Type Customer Service, Housekeeping

Description

Douglasville, GA – As much a mindset as it is a resort, Foxhall is a celebrated estate on 1,100 acres of sprawling Georgia countryside. A playground of luxe lodging, farm-to-table cuisine, and year-round outdoor pursuits, Foxhall is the destination of choice for family and friend getaways, weddings, sporting excursions and corporate retreats.

Foxhall Resort is looking for dynamic, service-minded individuals with a smile to join our team! At Foxhall Resort you will be part of a team-oriented, guest-centric environment. The Guest Room Attendant/Housekeeper is responsible for maintaining the overall cleanliness and appearance of the Hotel. The Guest Room Attendant/Housekeeper must work to ensure the hotel is consistently exceeding the guests’ expectations by providing quality service in a timely and friendly manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Clean and maintain all guest rooms as required by Hotel’s standards
  • Change bed linen, towels, and guest amenities as needed
  • Clean bathrooms along with other guest rooms
  • Must be able to make beds in minimal time with attention to detail
  • Must be able to properly display towels and in-room amenities
  • Vacuum carpets and perform floor care duties
  • Dust, polish, and remove marks from walls and furnishings
  • Dispose of trash and recyclables
  • Report maintenance items to Housekeeping Manager on Duty
  • Properly tags lost and found items and turns them into management
  • Check and replenish your supplies and cleaning tools
  • Welcome and acknowledge all guests
  • Quickly respond to guest requests in a timely and friendly matter
  • Follow procedures for entering and leaving guest rooms
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Ensure uniform and personal appearance is clean and professional
  • Maintain confidentiality of proprietary information and protect company assets
  • Speak with others using clear and professional language
  • Establish and maintain open, collaborative relationships with employees and fellow management team members
  • Perform all reasonable job duties as requested

JOB REQUIREMENTS

  • High School diploma or equivalent and/or experience in a Hotel or a related field preferred
  • Significant attention to detail
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, & stooping
  • Stand, sit, or walk for an extended period of time
  • Must be able to work a flexible schedule (any shift)
  • Adhere to all company Standard/Conduct policies and procedures
  • Follow the company’s employee hand book for rules and regulations

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Job Type: Full-time

Salary: Depending on experience

Benefits: Medical, Dental, Vision • 401k • PTO Plan • Discounts at other Charlestowne Hotels properties

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