General Manager

Location Ft. Lauderdale, FL
Date Posted May 20, 2019
Job Type Customer Service, Management, Sales and Marketing


Ft. Lauderdale, FL – The Hotel General Manager’s purpose is to assure all operations are coordinated to exceed expectations. This position requires an exceptional service personality with a “hands on” approach. The successful candidate must be willing to work flexible hours and have previous General Manager experience. The successful candidate will also have a proven track record of team building and leadership, superior service instincts, and outstanding communication skills to effectively deal with guests and staff.


  • Responsible for meeting or exceeding budget revenue and profitability targets and Owner’s expectations
  • Develop and execute annual budget and business plans; effectively adapt to market changes
  • Excellent understanding of Financial Reports (P&L, Operating and Capital budgets, Forecasts)
  • Ensure adherence to corporate policies and established operating procedures while exceeding guest expectations by providing a safe, secure, and quality experience
  • Recruit, select, train, and manage employees to deliver superior guest service and quality products that will lead to maximizing revenue and profitability goals
  • Requires outstanding operational and owner relations experience
  • Requires highly developed communication skills (written and oral) to interface with executives at all organizational levels – owners, investors, employees, and guests
  • Must be hands on and oversee all departments
  • Act as an ambassador within the community and champion of the dynamic stakeholders
  • Maintains a high personal visibility throughout the property and the community
  • Have a high standard for customer service
  • Lead the sales efforts of the hotel through supporting the hotel’s sales team in generating revenue opportunities
  • Create new programs in response to market conditions and revenue opportunities
  • Prepare weekly & monthly sales and property management reports
  • Knowledge and aptitude for use of a variety of computer software applications and property management systems and reservation systems
  • Detail orientated
  • Flexible schedule, including nights, weekends and holidays as required
  • Must be effective in multi-tasking


  • High school or equivalent education required
  • Several years’ experience in hotel operations in an executive leadership role
  • Previous General Manager experience required


  • College Degree preferred
  • Minimum of 4 years’ experience as a GM in the hotel industry REQUIRED
  • Must be highly motivated, self-directed, with strong initiative and desire for achievement
  • Exceptional customer service skills required
  • Must possess strong computer skills
  • Excellent communication and presentations skills required
  • Must be a leader, a driver, and bottom line oriented
  • Must possess outstanding communication skills
  • Proficient in computer software including Microsoft Excel, Word and working knowledge of PMS systems
  • Apply for this position

    Full Name (required)

    Email Address (required)

    Phone Number

    Are you currently employed?
     Yes No

    In what city do you reside?

    Would you consider relocating?
     Yes No

    How did you hear about us?

    Submit cover letter and/or resume

    Additional Comments

Recent Blog Highlights


Spectator Named Travel + Leisure’s #1 Hotel


A Soft Brand, New Management, or Both?