|Date Posted||March 15, 2019|
|Job Type||Customer Service, Valet|
Farmville, VA – The Valet Attendant is responsible for providing a positive first and last impression to guests when they arrive and leave the hotel. The valet attendant will park all cars, quickly, safely and with the utmost of care and caution. Use the five hospitality standards – eye contact, smile, speak first, engage in polite conversation, and use the guest’s surname.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Follow set procedures for parking all cars
- Act as doorperson when not parking cars
- Promote all hotel functions and facilities to all guests
- Clean garage and surrounding areas of litter, debris, papers, cans, etc.
- Greet every guest upon arrival
- Assist and thank guests upon departure
- Restocks ice in guest ice locations
- Call cabs for guests
- Transport luggage from guest’s car to hotel; and transport luggage from hotel upon departure
- Perform Bellperson duties when they are unavailable or at lunch
- Record each and every car that is parked in garage and maintain up-to-date log
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MUST BE A MINIMUM OF 21 YEARS IN AGE
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); and one year related experience preferred.
Ability to read, analyze, and interpret general procedure manuals. Ability to effectively present information and respond to questions from guests.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid state driver’s license and good driving record.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, reach with hands and arms, and climb or balance.
The employee must regularly lift up and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance visions, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee works in the garage area, and may experience warm and cold temperatures. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions and fumes or airborne particles.
The noise level in the work environment is usually moderate.