The Palms Oceanfront Hotel opens after complete renovation

Located on Isle of Palms, SC, The Palms Oceanfront Hotel offers guests unparalleled ocean views in a now completely renovated space.   ISLE OF PALMS, SC, October 20, 2017—The Palms Oceanfront Hotel opens to the public December 1 after renovating all 57 guest rooms and suites, as well as all public spaces, including the lobby and

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Posted on October 20, 2017

Key Insights from the 2017 Stay Boutique Conference

2017 STAY BOUTIQUE CONFERENCE Key insights and takeaways from President and COO Michael Tall  As consumers clamor for more genuine travel experiences and increasingly seek out independent and boutique properties, the hotel industry is rapidly redefining itself to keep up with the new demand. Regardless of the type of asset, those that wish to meet a guest's need for

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Posted on October 11, 2017

Charlestowne Hotels Expands

From the shores of the Grand Strand to the banks of the Ottauquechee, Charlestowne Hotels is expanding one hotel at a time.  Properties recently signed under CH management About the Best Western Plus Grand Strand The Best Western Plus Grand Strand Inn & Suites offers guests the best of Myrtle Beach, whether visiting for a romantic

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Posted on September 12, 2017

Charles Snyder Appointed Vice President of Business Development

  Charlestowne Hotels announces the appointment of Charles Snyder as Vice President of Business Development. With more than a decade of experience in hotel investment, development and market research, Snyder will be responsible for cultivating relationships with hotel ownership and development groups as he continues to grow Charlestowne’s robust portfolio of boutique hotels, resorts, franchised

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Posted on August 24, 2017

Email is Still King of Hotel Marketing

by Sam Trotter, Marketing Strategy Manager When it comes to the marketing strategy at your hotel, it’s important to remember that email is still an effective tool and it’s fairly inexpensive to use. That combination is powerful for both your reach and your budget. At Charlestowne, we see a healthy open rate of about 20

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Posted on June 13, 2017

How to Capture and Retain Direct Bookings

by Johnathan Capps, Vice President, Revenue Management While online travel agencies (OTAs) can be part of an overall healthy channel mix, direct bookings will never fail to be the most profitable. Not only are these bookings more lucrative from a rooms revenue standpoint, but guests who book direct usually contribute to higher overall spend while

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Posted on May 16, 2017

Creating a Memorable Guest Experience

It is the guest experience that distinguishes a well-designed hotel that also becomes an award-winning hotel. The awards and accolades touted on our website are not for shameless publicity of Charlestowne Hotels but help make a point about guest experience. We are honored to be the operator of the No. 1 hotel in the U.S.

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Posted on November 17, 2016
Bristol Hotel

Charlestowne Hotels to Manage The Bristol Hotel

Opening Spring 2018, The Bristol Hotel Will Enrich City’s Thriving Downtown Charlestowne Hotels, a full-service hospitality management company, announces they will oversee the operations and management of The Bristol Hotel, a boutique hotel property opening in downtown Bristol, Virginia. Expanding the company’s robust portfolio of independent hotels and resorts, franchised properties and condo-hotels around the

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Posted on July 15, 2016

Spectator Named No. 1 Hotel in U.S. by Travel + Leisure

Charleston, SC – July 6, 2016 – The Spectator Hotel is ranked No. 1 on the Travel + Leisure World’s Best Awards 2016 list of Top City Hotels in the Continental U.S. and No. 2 on the list of Top 100 Best Hotels in the World. Located in Charleston, South Carolina, The Spectator is managed

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Posted on July 6, 2016

Recent Blog Highlights


Spectator Named Travel + Leisure’s #1 Hotel


A Soft Brand, New Management, or Both?