Who We Are
What We Believe
Our Culture
How We Got Here
Our Legacy
Charlestowne Hotels, a leading full-service hospitality management company, utilizes a tailored management style that is client-focused rather than process driven. With 40 years in experiential independent hotel management, Charlestowne Hotels develops and leads award winning properties across the country.
The management company works across multiple industry segments, offering specialized expertise in lifestyle independent, collegiate, adaptive reuse, seasonal and condo markets. They have developed and recruited a talented team of industry experts who consistently deliver against each property’s individual needs. The results speak for themselves: Charlestowne Hotels’ properties regularly receive top industry accolades and achieve above average RevPAR growth for their markets.
What We’re Known For
our Reputation
Innovative: Unparalleled top line revenue optimization
Sophisticated: Operational excellence in lifestyle hotels
Bespoke: Tailored, property-specific management style
Altruistic: Hotels are the stars, we just hold the spotlight
How We Strengthen
our values
Agile: Decentralized, non-bureaucratic approach
Owner Centric: Client focused, results driven, property specific
Empowered: Entrepreneurial teams empowered to make decisions
Distinct: Diverse portfolio enhances skills and expertise
How We Advance
our foundation
The most important company assets are the ones that leave every night and return every morning; hotel staff is the greatest investment towards guest satisfaction.
Second to the people you employ, a major attribute of a business are the systems you equip them with. We scour the industry for the best partners and systems to maximize competitive discounts and savings.
We excel in identifying where efficiencies can be made, and expenses controlled in a way that doesn’t jeopardize the guests’ perception of quality.
Branding is much more than slogans and logos: it’s about how you make people feel. We help unearth and define your property’s brand and ensure its successful execution across applications.
We are committed to collaborating with candor and honesty in making owner priorities our own. We’ve developed reporting processes that ensure consistent and transparent access to the health of your investment.
