Who We Are

How We Got Here

Our Legacy

Independent hotel management has been a cornerstone of Charlestowne Hotels’ business for more than 40 years. Ranked one of the industry’s top management companies (Lodging, HOTELS), Charlestowne specializes in lifestyle, adaptive reuse, collegiate, branded, soft-branded and condo properties spanning a range of markets including urban city centers, secondary cities and resort destinations.

The company, which currently manages a portfolio of 50+ hotels, also includes a growing food and beverage division with more than four dozen food and beverage outlets, ranging from coffee shops and delis to rooftop bars and full-service restaurants. Charlestowne operates some of the country’s most award-winning properties, many of which regularly top the “best hotels” lists by Travel + Leisure, Condé Nast Traveler, USA Today and TripAdvisor. To achieve this, Charlestowne treats each property like its own brand, working with owners and on-site teams to develop revenue optimization, operation systems, creative programming and strategic marketing synergies that elevate the property’s unique story and enhance the guest experience. As a result, Charlestowne properties consistently achieve above-average RevPAR growth.

two beds with white linens, gray blanket and throw pillows, and a gray and black ornate headboard
courtyard with black patio furniture and cushioned seats with a fountain and greenery on the walls

What We’re Known For

our Reputation

Innovative: Unparalleled top line revenue optimization

Sophisticated: Operational excellence in lifestyle hotels

Bespoke: Tailored, property-specific management style

Altruistic: Hotels are the stars, we just hold the spotlight

Table with flowers, coffee and pastry

How We Strengthen

our approach

Agile: Decentralized, non-bureaucratic approach

Owner Centric: Client focused, tailored, property specific management

Empowered: Teams entrusted to make decisions

Distinct: Diverse lifestyle portfolio enhances skills and expertise

Altruistic: Hotels are the stars, we just hold the spotlight

How We Advance

our foundation

People +

The most important company assets are the ones that leave every night and return every morning; hotel staff is the greatest investment towards guest satisfaction.

Systems +

Second to the people you employ, a major attribute of a business are the systems you equip them with. We scour the industry for the best partners and systems to maximize competitive discounts and savings.

Asset +

We excel in identifying where efficiencies can be made, and expenses controlled in a way that doesn’t jeopardize the guests’ perception of quality.

Brand +

Branding is much more than slogans and logos: it’s about how you make people feel. We help unearth and define your property’s brand and ensure its successful execution across applications.

Investment +

We are committed to collaborating with candor and honesty in making owner priorities our own. We’ve developed reporting processes that ensure consistent and transparent access to the health of your investment.