Who We Are

How We Got Here

Our Legacy

Lifestyle independent hotel management has been a cornerstone of Charlestowne Hotels’ business for more than 40 years. Ranked one of the industry’s top management companies (Lodging, HOTELS), Charlestowne specializes in lifestyle, adaptive reuse, collegiate and condo properties spanning a range of markets including urban city centers, secondary cities and resort destinations.

The company’s portfolio also includes branded and soft branded properties, as well as a growing food and beverage division with more than two dozen culinary outlets. Charlestowne develops and operates some of the country’s most award-winning properties, many of which regularly top the “best hotels” lists by Travel + Leisure, Conde Nast Traveler, USA Today and TripAdvisor. To achieve this, Charlestowne treats each property like its own brand, working with owners and on-site teams to develop revenue optimization, operation systems, creative programming and strategic marketing synergies that elevate the property’s unique story and enhance the guest experience. As a result, Charlestowne properties consistently achieve above-average RevPAR growth.

two beds with white linens, gray blanket and throw pillows, and a gray and black ornate headboard
courtyard with black patio furniture and cushioned seats with a fountain and greenery on the walls

What We’re Known For

our Reputation

Innovative: Unparalleled top line revenue optimization

Sophisticated: Operational excellence in lifestyle hotels

Bespoke: Tailored, property-specific management style

Altruistic: Hotels are the stars, we just hold the spotlight

Table with flowers, coffee and pastry

How We Strengthen

our approach

Agile: Decentralized, non-bureaucratic approach

Owner Centric: Client focused, tailored, property specific management

Empowered: Teams entrusted to make decisions

Distinct: Diverse lifestyle portfolio enhances skills and expertise

Altruistic: Hotels are the stars, we just hold the spotlight

How We Advance

our foundation

People +

The most important company assets are the ones that leave every night and return every morning; hotel staff is the greatest investment towards guest satisfaction.

Systems +

Second to the people you employ, a major attribute of a business are the systems you equip them with. We scour the industry for the best partners and systems to maximize competitive discounts and savings.

Asset +

We excel in identifying where efficiencies can be made, and expenses controlled in a way that doesn’t jeopardize the guests’ perception of quality.

Brand +

Branding is much more than slogans and logos: it’s about how you make people feel. We help unearth and define your property’s brand and ensure its successful execution across applications.

Investment +

We are committed to collaborating with candor and honesty in making owner priorities our own. We’ve developed reporting processes that ensure consistent and transparent access to the health of your investment.