Charlestowne Hotels offers innovative services in hospitality management using the latest in technological advancements. We are a team of dedicated professionals forging ahead of our competitors, powered by the wisdom of solid experience, combined with the desire for revolutionary solutions.
Our passion for exceptional SERVICE, in the Southern tradition of hospitality, shines through in the culture created at each of our properties and is reflected in the profits they produce.
We have proven expertise in a broad range of services:
Development
• Site selection
• In-depth market study
• Capital improvement analysis
• Debt refinancing
Operations
• Telecommunications analysis
• Inventory management
• Property-wide Intranet and interactive training
• Operational oversight and reporting
• Internal Training Program
Sales and Marketing
• Internet marketing and web-site development
• State-of-the-art sales software
• Customer identification
• Guerilla marketing
Financial
• Revenue management and cost controls
• Property tax reviews and competitive insurance bidding
• Budgeting, forecasting, monthly statements
• Uniform Statement of Accounts reporting system
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