Server

Location Nashville, TN
Property Fairlane Hotel
Date Posted November 8, 2017
Job Type Food & Beverage

Description

Nashville, TN – The Sever is to wait on tables promptly, courteously and to serve the guest in the best way possible. This position must also use appropriate procedures and standards in accordance with the Fairlane Hotel’s policies and procedures.

QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)

  • Prior experience preferred
  • Excellent customer service skills

ESSENTIAL FUNCTIONS

  • Knowledge of fine dining service
  • Must have full familiarity with menus
  • Must have full knowledge of beverage, wine and cocktail offerings
  • Station set-up and breakdown/side-work/deep-cleaning
  • Put away storeroom supplies
  • Maintain a clean and organized work environment
  • Reset tables as needed
  • Assist in maintenance of dining area and wait stations
  • Perform any other duties as assigned by the restaurant manager on duty
  • Be pleasant, smile and greet all guests, using surnames when obtained
  • Prepare coffee and tea for service

HOTEL SPECIFIC ESSENTIAL FUNCTIONS

  • Respond to any reasonable task as assigned by manager
  • Aid guests in locating other areas of the hotel (walk them to destination if possible)
  • Familiarity with parking validation procedures
  • Follow all company safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions
  • Complete safety training and certifications
  • Follow all company policies and procedures
  • Ensure clean uniform and professional personal appearance
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings

ENVIRONMENT and POSITION ANALYSIS

  • Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift.  Requires repetitive motion

 

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Additional Comments


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