Restaurant Server

Location Sewanee, TN
Property The Sewanee Inn
Date Posted January 24, 2017
Job Type Food & Beverage

Description

Sewanee, TN – The restaurant server position is to serve food to our guests in a personable, courteous and professional manner ensuring a positive dining experience.

Responsibilities Include:

  • Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests’ dining experience
  • No cell phones or personal calls except in emergencies. No smoking during service, no gum chewing anytime
  • Attend all scheduled staff meetings and supplemental training sessions
  • Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages
  • Will be able to service a minimum five-table station during typical service demand
  • Be familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures
  • Have a strong working knowledge of the POS ordering system and other check processing procedures for dining room service
  • Know all menu items including ingredients, preparation, required condiments and specific service
  • Will expediently take orders from guests and expedite as soon as prepared from kitchen
  • Check side duty list for opening and closing duties
  • Obtain own condiments, beverages, etc., after guests have finished, pre-bus table
  • Obtain completed check from POS and present to guest. Finalize check in system according to method of settlement
  • At the end of service, will polish glassware and appropriate silver for next service period
  • Obtain service report from POS and finalize all settlement transactions
  • Will be responsible and held accountable for all unsigned checks and will report these to the manager
  • Determine gratuity distribution according to set departmental standards

Specific job knowledge, skill and ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Previous food and beverage experience required
  • Good physical condition in order to lift moderate weights and remain on feet for prolonged period of time
  • A sincere desire to provide the utmost in guest service
  • Solid interpersonal and communication skills
  • Pleasant personality to effectively deal with guests questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees
  • Strong attention to detail a must
  • Well-groomed appearance according to company standards

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