Resort Activities Associate

Location Amelia Island, FL
Property The Days Inn
Date Posted July 18, 2017
Job Type Customer Service, Housekeeping, Maintenance

Description

Amelia Island, FL – The primary function of the Resort Activities Associate position is to provide daily support, planning, and conducting of all resort package offerings for the hotel.  Please note, this is a seasonal position.

ESSENTIAL FUNCTIONS AND TASKS:

  • Act as the primary conduit for resort wide activities knowledge and information and assist guest with all concerns, problems, issues and questions they may have
  • Perform opening and closing checklists as scheduled
  • Keep all areas stocked, cleaned and well maintained
  • Keep equipment and equipment area cleaned, stocked and organized
  • Issue equipment to guests and ensure all guests fill out all waivers
  • Clean and maintain decks, pools, tables, chairs and umbrellas – assisting in pool checks daily
  • Maintenance and cleaning duties assigned by your supervisor (i.e. towels, light chemical cleaning, sweeping and trash pick-up)
  • Complete all reports legibly
  • Inform manager and or other departments of any guest issues
  • Greets all guests and provides outstanding customer service
  • Report any equipment not working or in unsafe condition to maintenance for repair
  • Help keep resort (common areas, parking lots, amenities, roads, etc) free of trash and debris
  • Maintain a positive, YES WE CAN attitude with guests and employees
  • Other duties as assigned

QUALIFICATIONS 

  • Effectively communicate in English – bilingual is a plus
  • Participates in proactive team efforts to achieve departmental and company goals
  • Carries out any reasonable request by management of which the employee is capable of performing
  • Must be able to work in a high volume, high demand work environment
  • Must be able to stand for long periods of time
  • Must be able to multi task
  • Must be flexible with schedule nights and weekends are a must

EDUCATION and/or EXPERIENCE

  • High School diploma or equivalent or current High School Student
  • Proven participation in clubs, sports, volunteerism, or extra-curricular activities strongly desired
  • Demonstrated experience interacting with children and families
  • Experience in a theme park, parks and recreation, hospitality or resort environment are desired

PHYSICAL DEMANDS

  • Must be able to lift a minimum of 40 lbs.
  • Must be capable of standing and roving for extended periods
  • The employee may be required to walk and stoop

 

WORKING CONDITIONS

  • This is an indoor and outdoor position
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • The noise level in the work environment is usually moderate

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