Public Area Attendant

Location Charleston, SC
Property DoubleTree Hotel & Suites - Historic Charleston
Date Posted November 14, 2017
Job Type Housekeeping

Description

Charleston, SC – The Public Area Attendant is responsible for the overall cleanliness of the hotel public areas. S/he will be responsible for exemplifying the DoubleTree Culture and the following:

Core Values:

  • Excellence – We are committed to delivering outstanding performance by exceeding the expectations and creating memorable experiences for our guests, team members, and owners
  • Integrity – Be trustworthy and always do the right thing
  • Respect – Each person is honored and we treat each other with kindness
  • Teamwork – We care about each other and always accomplish more together
  • Innovation – To foster a culture that inspires and engages our team members to continually improve our product and services
  • Balance – Continually strive to balance our lives and contribute positively to the community
  • Resilience – We recover and thrive from any challenge or change

Principal Responsibilities:

  • Consistently offer professional, friendly and engaging service
  • Clean assigned public areas throughout hotel
  • Empty trash in all public areas and clean public area restrooms
  • Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
  • Vacuum carpets where needed
  • Ensure courtyard is clean and free trash and all ashtrays are emptied
  • Follow departmental policies, procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned

Qualifications:

  • Previous housekeeping experience preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to work well under pressure in a fast-paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear
  • The employee is frequently required to stoop kneel, crouch or crawl and taste or smell
  • The employee must regular lift and or move up to 25lbs – occasionally lift or move up to 50lbs
  • Specific vision abilities required by this job include peripheral vision and depth perception

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