Housekeeping Attendant

Location Charleston, SC
Property French Quarter Inn
Date Posted June 13, 2017
Job Type Housekeeping

Description

Charleston, SC – The Housekeeping Attendant will respond promptly to requests from guests and other departments.  This position is to maintain public areas and guest room cleanliness based on a daily checklist of responsibilities as well as operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps.

Compensation for this position includes a comprehensive cash bonus payout structure.

Duties Include:

  • Fill cart with supplies and transport cart to assigned area
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors
  • Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps
  • Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard
  • Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts
  • Set dryers to designated times and temperatures based on fabrics contained in load
  • Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load
  • Fold cleaned articles into designated size, either by hand or using folding machine
  • Maintain accurate records of items laundered
  • Maintain confidentiality of proprietary information; protect company assets
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred

Required:

  • High school or equivalent
  • 1 year of housekeeping experience

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