House Attendant

Location Clemson, SC
Property The Abernathy
Date Posted March 15, 2017
Job Type Housekeeping

Description

Clemson, SC – The House Attendant is to maintain the cleanliness and appearance of the hotel and provide customers with quality service in a timely and friendly manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
  • Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, and entrance
  • Clean, set-up and break down hospitality functions when required according to the function sheets
  • Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks)
  • Clean and maintain the back of the house area, including, the hotel laundry room, the trash area, and the employee restroom
  • Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk
  • Restocking housekeeping closets on each floor of the hotel
  • Help housekeeping with removal of laundry off the floors
  • Check and replenish your supplies and cleaning tools
  • Greet each guest you see with “Good morning” or (afternoon, evening)
  • Quickly respond to guest requests in a timely and friendly matter
  • Follow procedures for entering and leaving guest rooms
  • Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a “lost and found” item with the date, where it was found, description of the item, and finders name

IT IS INCUMBENT UPON EVERY ASSOCIATE TO MAINTAIN A STRONG COMMITMENT TO REPRESENT THE ABERNATHY LEGACY & AN ALL IN CLEMSON ATTITUDE WHICH WILL CREATE MEMORABLE GUEST EXPERIENCES, AND TO TREAT EACH EMPLOYEE WITH THE SAME DIGNITY & RESPECT.

 

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