House Attendant

Location Charleston, SC
Property French Quarter Inn
Date Posted January 24, 2017
Job Type Customer Service, Housekeeping, Maintenance

Description

Charleston, SC – The House Attendant is to maintain the cleanliness and appearance of the hotel and provide customers with quality service in a timely and friendly manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
  • Clean and maintain the appearance of the surrounding areas of the hotel
  • Clean and set-up meeting room functions according to the function sheets
  • Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks)
  • Clean and maintain the back of the house area, including the employee break room, the changing rooms, the hotel laundry room, the compactor area, and the employee restroom
  • Set up and maintain complimentary hotel lobby functions
  • Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk
  • Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift
  • Check and replenish your supplies and cleaning tools
  • Greet each guest you see with “Good morning” or (afternoon, evening)
  • Quickly respond to guest requests in a timely and friendly matter
  • Follow procedures for entering and leaving guest rooms
  • Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a “lost and found” item with the date, where it was found, description of the item, and finders name
  • Turn in keys and pager to Housekeeping Department when shift ends

 

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