Banquet Captain

Location Charleston, SC
Property DoubleTree Hotel & Suites - Historic Charleston
Date Posted November 15, 2017
Job Type Food & Beverage, Management

Description

Charleston, SC – The Banquet Captain is responsible for organization and execution of event details the day of the event. Banquet Captain will offer personalized solutions for our clients and with our kitchen and banquet team to ensure we exceed our clientele’s expectations. The ideal candidate will possess management and client relation skills and good knowledge of the local wedding, corporate, and social market. The Banquet Captain represents the DoubleTree by Hilton to our clients, guests, and other business partners and will maintain the highest level of professionalism and customer service. S/he will be responsible for exemplifying the DoubleTree Culture and the following:

Core Values:

  • Excellence – We are committed to delivering outstanding performance by exceeding the expectations and creating memorable experiences for our guests, team members, and owners
  • Integrity – Be trustworthy and always do the right thing
  • Respect – Each person is honored and we treat each other with kindness
  • Teamwork – We care about each other and always accomplish more together
  • Innovation – To foster a culture that inspires and engages our team members to continually improve our product and services
  • Balance – Continually strive to balance our lives and contribute positively to the community
  • Resilience – We recover and thrive from any challenge or change

Job Duties:

  • Oversees banquet operations and executes all banquet service details
  • Executes banquet in accordance to the Banquet Event Orders, floor plan, room set up, timelines, rental orders, décor details, cost and billing details and any other requirements for the event
  • Responsible for the performance and supervision of the banquet staff, and ensuring that the staff is prepared beforehand
  • Maintains equipment and facilities in an organized, clean and safe environment
  • Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive
  • Ensures proper setting of buffet tables and other food service tables
  • Collaborates and maintains contact with kitchen, sales, vendors and other departments
  • Completes monthly inventories, event reports, post-event files and submits all invoices, receipts, and closing inventories to appropriate manager in a timely manner
  • Supervises post banquet cleanup
  • Participates in staff meetings and BEO meetings
  • Completes any administrative tasks assigned by Banquet Manager

Qualifications:

  • Bachelor’s Degree in Hospitality, or a related business degree, is preferred.
  • Minimum of 2 years experience in Banquets, Food and Beverage, Conference Services, or a related area is required
  • Excellent written and oral communication skills required
  • Positive personal and customer service skills required
  • Flexible availability, including nights and weekends
  • Banquet Captain or related: 2 years

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear
  • The employee is frequently required to stoop kneel, crouch or crawl and taste or smell
  • The employee must regular lift and or move up to 25lbs – occasionally lift or move up to 50lbs
  • Specific vision abilities required by this job include peripheral vision and depth perception

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