Housekeeper

Location Santa Clara, CA
Property Marianis Inn and Restaurant
Date Posted December 4, 2017
Job Type Housekeeping

Description

Santa Clara, CA – The Housekeeper position is responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner.

Essential Duties and Responsibilities:

  • Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
  • Clean and maintain the appearance of the surrounding areas of the hotel
  • Clean and set-up meeting room functions according to the function sheets
  • Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators
  • Clean and maintain the back of the house area, including the employee break room, the changing rooms, the hotel laundry room, the compactor area, and the employee restroom
  • Set up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events
  • Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk
  • Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift
  • Check and replenish your supplies and cleaning tools
  • Quickly respond to guest requests in a timely and friendly matter
  • Follow procedures for entering and leaving guest rooms
  • Return lost items found in guest rooms, hallways, or back of the house
  • Turn in keys and pager to Housekeeping Department when shift ends
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance is clean and professional
  • Maintain confidentiality of proprietary information and protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

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Additional Comments


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