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Operations

Growing Profitability through Operational Excellence
Whether the lodging asset is considered luxury or economy, Charlestowne Hotels provides comprehensive operations management to attain optimum performance and maximum value through a potent combination of accurate financial reporting, strategic capital planning, aggressive sales and marketing, and a hands-on management approach.

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Accounting

Accurate and Transparent Financial Services
Charlestowne Hotels utilizes the cloud-based M3™ accounting software and AHLA Uniform Chart of Accounts as the primary systems used to record the hotel’s financials and produce accurate reporting. Charlestowne’s vice president of finance is a certified CPA, offering more than two decades of hotel accounting experience and currently oversees five corporate accounting managers.

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Food and Beverage

Successful and Profitable Hotel Dining Operations
Being a leader in overall hospitality management, Charlestowne Hotels understands the significance in operating a hotel’s food and beverage outlet(s), to achieve profitability and exceptional guest satisfaction. Strategic restaurant partnerships, combined with a knowledgeable operations team, provide the expertise needed to maximize profits and focus on key matters that create a successful culinary operation.

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Human Resources

Hiring Motivated, Talented, and Loyal Employees
Charlestowne Hotels understand the importance of identifying individuals who are motivated, talented and loyal employees who find pride in delivering positive experiences for both clients and guests. Sophisticated screening tools and processes allow the corporate executives and the Director of Human Resources to effectively communicate with prospects and hire valuable employees to work with our luxury hotel management company.

Recent Blog Highlights

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Charlestowne Hotels Records Fifth Year above Industry Growth

Larry Spelts

A Soft Brand, New Management, or Both?