Hiring Motivated, Talented, and Loyal Employees

Hiring Resources

Charlestowne Hotels understands the importance of identifying individuals who are motivated, talented and loyal employees who find pride in delivering positive experiences for both clients and guests. Sophisticated screening tools and processes allow the corporate executives and the director of human resources to effectively communicate with prospects and hire valuable employees.

Concierges holding the cart and posing

Training

Charlestowne’s property level training philosophy is an extension of its corporate philosophy, which is client focused, results oriented, and reliant upon entrepreneurial thinking. Onsite managers and employees are expected to execute services in a consistent manner and exercise good judgment to understand when it is advantageous and appropriate to deviate from established standards.

“Finding Revenue Every Day” (FRED) is a proprietary training tool adopted by every property to meet the unique needs of the property and its guests.

Benefit Programs

Charlestowne Hotels offers a range of insurance programs including health insurance, dental plans and 401K retirement plans. These insurance offerings are above average for the industry.

Recent Blog Highlights

2014chart

Charlestowne Hotels Records Fifth Year above Industry Growth

Larry Spelts

A Soft Brand, New Management, or Both?